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0121 767 9122 enquiries@ultimatehottubs.com CV9 1RF

COVID-19 UPDATE

Thank you for taking the time to visit our website.

We are pleased to announce our Atherstone Hot Tub & Swim Spa showroom is open by appointment, we are able to offer contactless deliveries on hot tubs and pools on all stock, please contact us to find out more on 07432 518370 / 07760 886150 / 07810 355401

Can I still receive delivery of my hot tub or swim spa?

Yes. Home deliveries are continuing to take place for all kinds of large items like hot tubs and pools.

Businesses such as ours need to keep operating as long as we are not increasing the risk to our employees or customers, so there will be some rules in place to allow us to continue.

You will receive a pre-delivery call and will be asked the following:

Have you or anybody living at this address displayed possible coronavirus symptoms resulting in any of you having to self isolate?

If yes – the delivery will be cancelled and re-booked for at least 14 days later.

If no – please read on.

Before we arrive at your property please mark out exactly where you expect the hot tub or pool to be sited. You could use chalk or paint, or place broom handles on the edges of the spot you have in mind. On arrival at your property we wiIl phone to let you know we are there so you can open gates etc. Once you have done this, please go back into your house and phone us back on the mobile number we called you on to allow us to proceed with your delivery.

Once the hot tub or pool is set up and working, we will leave a spa care kit. After we have departed you should receive a call from one of our team to explain water care. You can then expect to be relaxing in your hot tub or exercising in your pool within 24 hours.

Thank you for your understanding.

The above information is in line with Public Health England advice

Please do not hesitate us if we can of any assistance.

Our team look forward to hearing from you and hope you all stay safe.

Kind Regards – Ultimate Hot Tubs & Swim Spas

Contact Us

If you have any hot tub or spa shelter questions please contact us via our email address below, or click the ‘contact us’ button to be directed to a short form.