Thank you for taking the time to visit our website.
In line with the new tier 4 restrictions we have had to unfortunately close our Hot Tub & Swim Spa showroom, however we are working remotely our phone lines or open, we are able to offer contactless deliveries on hot tubs and swim spas,
Our distribution centre remains open so we are able to offer contactless deliveries, we have warehouse stock available for promt delivery and some limited ex-display models.
Reserve your new hot tub or swim spa today with a small deposit – refundable if you decide to change your mind.
For any enquiries please contact us on 0121 767 9122. We also have our on-line instant chat, or emails email@example.com
Can I still receive delivery of my hot tub or swim spa?
Yes. Home deliveries are continuing to take place for all kinds of large items like hot tubs and pools.
Businesses such as ours need to keep operating as long as we are not increasing the risk to our employees or customers, so there will be some rules in place to allow us to continue.
You will receive a pre-delivery call and will be asked the following:
Have you or anybody living at this address displayed possible coronavirus symptoms resulting in any of you having to self isolate?
If yes – the delivery will be cancelled and re-booked for at least 14 days later.
If no – please read on.
Before we arrive at your property please mark out exactly where you expect the hot tub or pool to be sited. You could use chalk or paint, or place broom handles on the edges of the spot you have in mind. On arrival at your property we wiIl phone to let you know we are there so you can open gates etc. Once you have done this, please go back into your house and phone us back on the mobile number we called you on to allow us to proceed with your delivery.
Once the hot tub or pool is set up and working, we will leave a spa care kit. After we have departed you should receive a call from one of our team to explain water care. You can then expect to be relaxing in your hot tub or exercising in your pool within 24 hours.
Thank you for your understanding.
The above information is in line with Public Health England advice
Please do not hesitate us if we can of any assistance.
Our team look forward to hearing from you and hope you all stay safe.
Kind Regards – Ultimate Hot Tubs & Swim Spas